London, UK – Tuesday 10th July - A recent survey from Lieberman Software has found that 64% of IT professionals believe their IT outsourcer has invented work for profit and 33% say they trust their outsourcer’s work less than in house – showing that relationships between outsourcers and their customers have reached a real low.
To add insult to injury, 42% said that outsourcing agreements ended up costing more than originally planned. Despite these views, 71% of companies outsource a significant portion of their IT – up from 43% of respondents in a similar survey last year.
Philip Lieberman, President and CEO of Lieberman Software said, “The fact that 64% of people we spoke to think their outsourcers invent work to make more money, shows just how tenuous these relationships are. On the surface, IT outsourcing may seem an ideal solution for many companies, however it often turns out to be more expensive than planned, and a third of companies admitted they trusted the work done by outsourcers less than work done in house.”
The survey questioned nearly 250 IT professionals, all of whom were partly or wholly responsible for an outsourcing function in their organizations. Details can be found at www.liebsoft.com/2012_outsourcing_survey.
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About Lieberman Software Corporation
Lieberman Software provides privileged identity management and security management solutions to more than 1000 customers worldwide, including 40 percent of the Fortune 50. By automatically discovering and managing privileged accounts throughout the network, Lieberman Software helps secure access to sensitive systems and data, thereby reducing internal and external security vulnerabilities, improving IT productivity and helping ensure regulatory compliance. The company developed the first solution for the privileged identity management space, and its products continue to lead the market in features and functionality. Lieberman Software is headquartered in Los Angeles, CA with an office in Austin, TX and channel partners throughout the world. For more information, visit www.liebsoft.com.